Tired of high error rates… the constant questions from your team… the long lead time from new hire to productive team member?

We’ll help you harness the expertise within your business, and multiply its potency and impact.

Cut through the clutter of complex information and processes.  

Use our effective strategies to:

  • Up-skill your team
  • Provide the support and resources they need to do their best work
  • Reduce the constant need for supervision and support
Training-Delivery

TRAINING

We design and deliver training custom matched to your business.  Our consultation process is robust so you can be confident that your training is aligned with your business strategy, culture and values.  Our approach is active, experiential and engaging.

  • Needs Analysis
  • Training Plans
  • Programme design and development
  • Facilitation / Implementation
  • Follow-up Coaching

RESOURCES

Our expertise in plain language documentation pays dividends when creating on-the-job resources.  These are optimised for use in training and to refer to at speed on-the-job.  It’s amazing how much down-time can be eliminated with well designed support documents.

  • Work Instructions
  • Standard Operating Procedures
  • Business Policies
  • Checklists & Job Aids
  • Business Process definition

Achieve efficient and effective transfer of knowledge and skills

What makes it so
EFFECTIVE?

  • In a word… customisation
  • Active, experiential learning that embeds behaviour change
  • Practical, hands-on activities built around the real-world environment of your specific business
  • All training and support materials are tailored to your business, and provide a direct link from training to on-the-job reality

What makes it so
EFFICIENT?

  • Tailored to match audience needs.
  • We only include content that is directly relevant for participants.  We ensure this happens by using the Clarity Design Process .
  • Finding information is efficient due to the Clever Documents system we use.  This makes is speedy to scan to exactly the piece of information you need.