We design your training
Make your training investment count.
Check out our design process for more information on how we do this...
We train your leaders, trainers and teams
Our experience means we know how to get learning outcomes that drive your business results. We can present and facilitate your training material or ours...
We write your procedure manuals
To improve your business efficiency, consistency and knowledge management, great procedure manuals are a must. Ordinary old procedure manuals may get dusty on a shelf, but not our CLEVER DOC manuals...
We coach & support
Want a more individual approach?
Want to get additional traction from your initial training?
We're here to help...
The resulting training manual was a huge improvement. It clarified the role requirements and expectations for both myself and my team.
Kim discussed the role with new employees and provided an objective and helpful assessment to guide my next steps as an employer. She provided helpful guidance for me in managing employees. Her experience was obvious.
It was long overdue. I wish I had undertaken the task many years earlier
After Kim completed our manuals, training a new person is so much easier. The manual has our in house processes documented in the way we do them and in a logical and easy to use system to find and follow instructions.
Now I hear... "Oh I've already done that, I just followed the instructions in the Operations Manual."
Kim, in the short term you were an expense! Now with our systems and manuals in place we find all our processes so much easier to do, to teach and to maintain and keep doing correctly every day. Your expertise and understanding throughout the process also made us question the logic we were dealing with. You are a pleasure to deal with and our received benefits have been immeasurable.
For more than 20 years, my career has been focused on developing managers, trainers and teams to deliver top performance that drives business results.
I especially love helping experts to translate their knowledge into clear, actionable skills for others to grow and develop.
In my corporate career, I held national roles managing Professional Development teams in both Financial Services and Retail companies.
My training facilitation style is active, experiential, fun and practical. I draw on relevant on-the-job experiences to keep learners connected to the “real world”.
Since my tertiary study in Education, I’ve had a career focus and enthusiasm for growing and developing people to improve organisational productivity and performance.
OVER THE YEARS, I HAVE DEVELOPED EXPERTISE IN:
• Managing training projects and teams
• Developing and designing training programmes
• Analysing training needs
• Facilitating training & planning workshops
• Developing Induction (Onboarding) programmes
• Providing on-the-job coaching
• Developing sales and operational manuals for businesses