Clarity Training & Documentation
For developing well-trained, confident and competent staff
After years in the corporate learning and development world, Clarity came to life. The concept grew from my observations of what could be better. I saw business leaders grapple with the continuous cycle of "too busy to train" and yet overloaded with fixing the results of untrained staff. I saw businesses "tick the training box" to get it off the to-do-list. Public courses bearing no resemblance to the specifics of their own business, often used as the quick fix. The return on investment was poor, and I knew I had the skills and experience to help them do better.
I've been fortunate to work with all kinds of businesses over the years, from large nationwide operations, to smaller franchised & standalone businesses with enough staff to need good systems and training in place.
The big issue for a lot of businesses is the key expert trap... It's risky having a large chunk of the expertise locked up in the heads of a few (or worse ONE) expert! I've made it my mission to become the interpreter, recorder and translator of expertise, so that businesses have the ability to scale up, reduce stress and reduce risk.
Supporting leaders and teams to develop a great work culture and results is a buzz for me. I'm doing what I love, and I know you'll find that it shows in the results from what we create together!
I have a passion for creating clarity. I love breaking down complex tasks and processes, and making them easy to follow. I am a staunch advocate of "plain language" and I believe learning happens best when it's fun, clear, relevant, and experiential.
From my early study in education At Massey & Canterbury Universities, to my corporate experience, you get the balance of theoretical and practical expertise. You get the experience derived from years on the road coaching, mentoring and training, as well as leading professional development teams.
My passion for my work shows through in my results! I look forward to helping you create those results in your business.
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